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It’s not possible to work in software quality assurance and not have heard about automation. Some people swear by it and recommend automating everything possible; others feel that leaving the human, manual element is more effective, even if it is less efficient.

Automation vendors are going to sing the praises of automation, for certain, but just how can automation help you, if at all? Should you automate, or not? Is it worth the time, money, and effort to find, buy, utilize, and maintain automation tools?

Unfortunately, the answer isn’t simple. There are many ways that automation can help, and ways that it cannot. Some projects will do better with automation, and for others it could be a waste of time. Some types of testing must be automated, while for others it’s far more difficult. How do you know if it’s right for your project or organization?

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