Defect Tracking Tools

There’s no such thing as testing without defects, and the right tool is vital to managing defect remediation and reporting.

There’s no such thing as testing without defects, and the right tool is vital to managing defect remediation and reporting. Whether you want to host something yourself, use it on an intranet, or prefer a web-based tool, there are numerous options to choose from. After prioritizing your needs, such as requirement mapping or in-depth reporting, and establishing a budget, it’s much easier to pick one out with the help of our QA team’s experience.  The smallest projects all the way up to establishing a Testing Center of Excellence depend on selecting the right tools for the job.


eTraxis is open source bug tracking system developed as a simple, powerful and intuitive tool for web-based project management. This system is developed in PHP and supports multiple languages and databases such as MySQL, PostgreSQL, MS Server and Oracle.  eTraxis gives you a flexible system for managing projects involving multiple organizations by providing a central place for all project activity and information while integrating with users’ existing tools and workflow. This defect tracking system allows you to create unlimited projects with an unlimited number of users who can easily create and customize their own workflows to suit their needs. eTraxis is a powerful, multi-purpose tool that can be utilized as a bugtracker, a helpdesk, and even a CRM system.



JIRA is web-based service that primarily functions as a bug and issue tracker for small, medium or large projects, but also functions effectively when used for project management. Jira provides the following features: task creation, bug reports, tickets, real-time reports, workflow mapping, issue lifecycle mapping, activity tracking, customizable interface, and plugins for enhanced functionality.

HP Quality Center

HP Quality Center is quality management software offered from the HP Software Division of Hewlett-Packard with many capabilities acquired from Mercury Interactive Corporation. One of the modules offered is defect tracking system that provides comprehensive defect management coverage. This is one of the most popular tools out there and is used by many fortune 500 companies.


Mantis is a free, popular, and web-based bug tracking system. It is written in the PHP scripting language and works with MySQL, MS SQL, and PostgreSQL databases. MantisBT has been installed on Windows, Linux, Mac OS, OS/2, and others. Almost any web browser should be able to function as a client. It is released under the terms of the GNU General Public License (GPL).


WebIssues is an open source web based issue tracker designed to support team collaboration. WebIssues is a comprehensive tool with good features like tracking, storing, and sharing issues and file attachments. It which supports multiple platforms like Windows, Linux and OS X and multiple databases like SQL Server, MySQL & PostgreSQL.


BugNet is open source Bug Tracking Tool. BugNet is a cross-platform application that is written using ASP.NET platform and requires a MySQL database backend. The main goals are to keep the codebase simple, well documented, easy to deploy and scalable. Email notifications, reporting and per project configuration of fields and values allows efficient management of bugs, feature requests, and other issues for projects of any scale. Some of the features include: open source web base application (GPL license), support for multiple databases, support multiple projects, project and milestone management, email notifications, issue capture.

The Bug Genie

The Bug Genie is an issue tracking and project management system. This PHP system is designed to be beautiful, powerful and friendly. It supports multiple platforms, databases, and languages. The Bug Genie helps to improve the software development process by managing bug reports, feature requests, and user feedback all with an easy-to-use interface.

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