User Acceptance testing (UAT) is sometimes the final testing phase for many companies, and is occasionally referred to as Beta Testing. This phase determines if the end product is useful to the people that will be ultimately using the system, the end user. It’s very possible that an application could pass the system or functional testing yet fail in the UAT. If a product works correctly but isn’t actually useful to the end-user, then the project will be a failure. It’s best to determine these issues prior to an expensive production release.

User acceptance testing utilizes real-world scenarios to weed out bugs related to usability, learning curve, and convenience. It tries to answer questions like the following: How fast can the user accomplish their tasks? How easy is it for users to learn the basic functions? How many errors does the user encounter? How much does the user like the system? Is it better than the competition?

This phase of testing can be done by releasing the product to subset of external end users, such as is often done with PC games. That particular type of UAT is what is commonly referred to as Beta Testing. However, UAT can and often is performed internally by actual end users in a QA Lab and monitored by QA professionals, or by external QA Professionals who have no internal ties to the organization providing the product. Acceptance testing should be done in an environment as close to production as possible, if not in production itself.

QA Mentor can serve as a final, independent verification and validation service for your acceptance testing. We can offer independent testers with experience in your specific industry who have the knowledge and understanding related to your business domain to make sure that your customers will be satisfied with your product. Having a third party, who wasn’t involved with the development, review requirements and validate usability is a smart step that many mature organizations make. Rest assured that your project is a success in production by using our professional, creative testers during your UAT phase.

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