Being the new kid on the block — or for the purposes of this article, the new quality assurance (QA) person/team on the block — is never easy. If you’re too laid back, you won’t get any respect. If you’re too forceful, you’ll put people off. It’s difficult to strike a balance. It’s even more difficult if you’re stepping into the minefield of a development team that’s never had dedicated QA before you.

There’s a good chance that they’ll welcome your expertise, but there’s also a chance they will resist you and everything you stand for. So how do we deal with serious resistance to our very presence on a development team? We can start by understanding from where the resistance stems.

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