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Regardless of the type of software you are developing, testing is essential. Testing not only helps you find issues in your offering, but it also optimizes and makes it significantly more efficient. Over the years, several different methods of testing have been developed that encompass tests for all applications and software types.
Testing is especially important when it comes to CRM software. The past decade has seen the rise of scores of different applications in the domain, and the tough competition means that every product you develop has to be foolproof and flush with features. Testing can help you achieve these goals.
CRM Testing Services
Better Quality
In an already saturated CRM software market, you need to ensure that your product is the best of the lot. A quality assurance test enables you to market your CRM solutions to the most prestigious names in the industry and gain long-lasting clients.
Improved Function
Through a CRM functionality test, testing services ensure that all the functional bits of your software work just as they are supposed to. Your software will then have a robust base on which it can build, adding features and unique selling points to attract customers.
Integration
When marketing your product it is essential to understand that your prospective clients are already working on other software suites, and your software needs to be able to integrate with the largest number of functional software platforms possible. Through several test cases, CRM testing services can ensure that integration does not create a hurdle between you and your client.
Customer Experience
With the focus on customer experience increasing, you must be able to resolve any potential hurdles that the customer faces while implementing your software in their business process. Through CRM testing services, you can resolve customer doubts and problems in no time.
Why Should I Choose QA Mentor?
Save Time and Money
QA Mentor isn’t just about using CRM system tested frameworks to ensure the success of your software when it is released in the market. Our project testing approach also ensures that you save time and the testing process is complete within your requested deadline. By opting for QA Mentor, you also save on the astronomical costs of hiring and maintaining a testing team.
Expert Insights
Most CRM testing services are completely automated with minimal human insight or influence. However, QA Mentor realizes that for your software to be successful, expert insight is a necessary requirement. Our testing involves considerable human input to offer pragmatic and intelligent recommendations.
Testing Portfolio
CRM software testing isn’t just about functionality testing. Modern-day software requires automation performance testing, regression testing, security testing, and a host of other quality and functionality assurance methods. The QA Mentor portfolio includes all this and more, to provide you with a comprehensive review of your software’s performance.
Customization
Our software testing services aren’t just a pre-built test plan. We aim to understand each feature of your software and the methods in which users will be utilize these features. Based on this understanding, we customize test cases to bring the best out of your software and root out all issues.
The QA Mentor Testing Process
Analyzing Requirements
The first step in our testing process is to analyze your requirements. In consultation with your development and management team, we aim to understand the key takeaways you need from the testing process. Based on these requirements, we conduct an analysis of the feasibility of the testing process.
Studying Risk
As with any other process, the testing process is also fraught with risks and possible losses or leakages of data and information. Our expert testing team understands this, and it is, therefore, our aim to mitigate the risks involved in the testing process during the early stages itself. We develop a thorough plan for risk mitigation and management.
Test Planning
Once we have understood your requirements and taken adequate steps to eliminate the risk associated with testing, we move on to developing a full-fledged and detailed test plan. This test plan includes information regarding the costs and resources required for the testing process, as well as the project testing approach that will be applied. This plan also includes the criteria we use for passing and scoring a test.
Design and Implementation
The most important step of the testing process is the implementation step. We first design the complete testing procedure and lay out the steps that will be followed to test every aspect of your software. Then, we implement a combination of automated and expert testing to ensure that all bases of your application are covered completely.
Testing Report
Once the testing is complete, we generate a detailed report through which you can understand all the issues with your software and how your software ranks with respect to your chosen criteria.
If you are looking for truly comprehensive testing carried out by experts with years of experience at a low cost and no time lag, QA Mentor is your answer!
Please complete the form and one of our QA Expert Specialists will be in contact within 24 hours.
Alternatively, drop us an email at support@qamentor.com or give us a call at 212-960-3812
