Privacy Policy

QA Mentor Inc. recognizes the importance of your privacy and understands your concerns about the security of your personal information.

Welcome to the QA Mentor website (the Website) which is operated by QA Mentor Inc.

Your access to the Website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained in this document (collectively known as Website Terms of Use). Your use of, and/or access to, the Website constitutes your agreement to the Website Terms of Use. We reserve the right to amend the Website Terms of Use at any time. 

Collecting personal information about you

The kinds of personal information we hold:

We gather online information from users/clients who subscribe to our services. This information may include particulars like name, parentage, address, email, fax, numbers, phone numbers and official designation. We only collect personal information that is necessary for us to perform our functions, to develop and promote our services and to assist us with complying with our legal and regulatory obligations.

The kinds of personal information we collect and hold will depend upon the services you request from us. However, it may include:

  • Information you give us when you instruct us to act for you or request another service from us (such as when you respond to an invitation to attend a seminar). This information will include your name, address and contact details;
  • Credit card and financial institution information for purchasing our services;
  • Information about individuals we collect in the course of performing services; and
  • Communications between us and you.

We also collect some information from you when you use our website. Your use of the facilities and services available through our website, including electronic transaction platforms (Paypal, shopping cart and the like) will determine the amount and type of information which we collect about you. Some of this information will not be personal information because it will not reveal your identity.

The only personal information which we collect about you when you use our website is what you tell us about yourself, for example, by completing an online form when you accept an invitation to attend a seminar, when you provide financial information for the purpose of purchasing our services or booking a seminar, or information you provide to us when you send us an email. We will record your email address if you send us an email.

Our use of cookies

When you visit our website, our server attaches a small data file called a “cookie” to your computer’s memory. Cookies are pieces of information that may be transferred to your computer’s memory when you visit a website for record keeping purposes. Most Web browsers are set to accept cookies. However, if you do not wish to receive any cookies you may set your Web browser to refuse cookies. We use cookies to provide us with aggregate (anonymous) information on how people use our website and to help us to know what they find interesting and useful on our website. We do not link this information back to your identity or other information that you have provided to us. We do not store any information that identifies you inside cookies.

Collection of anonymous information

As most websites do, we track usage patterns on our website on an anonymous aggregate basis. Your identity cannot reasonably be ascertained from this information. Each time you visit our website a web server makes a record of your visit. Specifically, it records your:

  • Internet Provider
  • Date and time of your visit
  • Pages accessed and the documents downloaded
  • Search items entered
  • Referring URLs (universal locators)

The way we collect personal information from you:

While in most instances we will collect information directly from the person to whom the information relates, we may require you to provide us with information about third parties.

Accordingly, we may also collect information about you from a third party. When we obtain personal and other information from third parties whom we are referred to by you, we will assume and you will ensure that you have made that third party aware that you have referred us to them and of the purposes involved in the collection, use and disclosure of the relevant personal or other information.

If you supply us with information about another person, you should ensure that you are authorised to do so and you must agree to inform that person who we are, that we will use and disclose their personal information as outlined in our Privacy Policy from time to time and that they may gain access to it should we hold that information.

If you do not provide us with your personal information, or you do not consent to us using your personal information as outlined in the Privacy Policy, it may not be possible for us to provide you with the services you request.

Using and disclosing your personal information

The purposes for which we collect and hold personal information and how we use it. Any personal information which we collect about you will be used and disclosed by us so that we can provide you with the services that you have requested, or otherwise to enable us to carry out our functions as professional service providers and seeking to comply with our legal and regulatory obligations.

We may determine that it is necessary for us to conduct further searches and enquiries regarding the information you have provided us or more generally concerning you or your associates for our regulatory or prudential purposes. This may entail using some or all of the collected information to collect additional information concerning you or your associates (including personal information in the respect of individuals) from various other entities including, but not limited to, government agencies, law enforcement bodies, publicly available records, public registries, court or tribunal records, ratings agencies, search and credit reporting agencies, and regulatory and licensing bodies.

We may also use your personal information to provide you with information about other services offered by us (such as seminars). If you would prefer not to receive this information, please let us know and we will respect your request.

Contracting out services and disclosures

We may disclose your personal information to our service entities and contract out some of our functions (such as mailing) to external service providers. We may disclose your personal information to these external service providers but only so that they can provide the services that we have contracted out to them.

Emails you receive from us regarding publications, events and education

How we collect personal information from you:

If you provide us or have provided us with your email address, we may send emails to you containing QA Mentor publications, such as newsletters or seminar invitations. If you do not wish for us to send you such emails, please contact us.

We may use an “email management system” to automate the management and dispatch of these emails. The system operates by inserting tracking codes in the emails that we send to you.

The kind of personal information we collect about you

The tracking code allows us to collect personal information about you, such as whether you received and opened an email, and whether you clicked through to any links to our website. This information that we collect about you will be stored by our email management system.

The purpose for which we collect the information about you

The personal information that the email management system collects about you is used by us to:

  • ensure that you only receive correspondence that you have informed us that you wish to receive
  • determine whether the information that we send to your is suitable for you interests, information needs and profile
  • ensure that the email address that you have provided us is still operational
  • determine whether emails that we send to you are received by you
  • update a request that you make to us to unsubscribe from a publication that we send to you
  • review the effectiveness and relevance of our emails to you by collecting other statistical information

Overseas transfers of personal information

We will only transfer your personal information overseas if:

  • we reasonably believe that the recipient of the information is subject to a law or a contract which effectively upholds privacy principles similar to the NPPs;
  • you have consented to the transfer;
  • the transfer is necessary for us to provide you with your requested services;
  • it is not practical to obtain your consent, the transfer is for your benefit and your consent would likely be given; or
  • We have taken reasonable steps to ensure that your personal information will not be held, used or disclosed by the recipient in a manner inconsistent with this Privacy Policy and NPPs.

Sensitive Information

‘Sensitive information’ is a specific type of personal information that includes health information and information about a persons’ race, ethnic origin, political opinions, membership of political, professional or trade associations, religious or philosophical beliefs, sexual preferences and criminal history.

We will only collect your sensitive information if:

  • you have expressly consented to us doing so;
  • we are required to do so by law; or
  • the collection is necessary to establish, exercise or defend a legal claim.

Access to your personal information

Additional Clauses

  • Use of Information: The QA Mentor uses this information to comply with various legal and regulatory requirements regarding maintenance of this website and offering of services to our Clients.
  • Sharing of Information: The QA Mentor may share this information with its executives and employees in course of processing your work or providing services to you. QA Mentor may also be required by any process of law to share this information with Government or Law Enforcement Agencies. QA Mentor keeps the information collected from you with utmost care and adequate security measures are in place to protect this information.
  • Exclusion of Liability: The QA Mentor will not be liable towards any user or client regarding any theft or loss of such information due to reasons or forces beyond its control except in the manner provided by the law.
  • Contacts: QA Mentor through its employees and executives will be contacting you from time to time regarding any service availed by you or any business query submitted by you as well as to bring to your notice new services, features and offers through phone, fax or e mail.
  • Secure Card Transactions: QA Mentor uses secured servers for online Credit and Debit Card transactions.

Changes to our privacy policy

From time to time it may be necessary for us to review and revise our privacy policy. We reserve the right to change our privacy policy at any time. We may notify you about changes to this privacy policy by posting an updated version on our website.

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