Mission, Vision & Values

QA Mentor’s primary mission is to help establish cost effective quality frameworks with the goal of facilitating the overall success of our clients

MISSION

High customer satisfaction may be a buzz-word, but at QA Mentor we know it’s paramount to our success. If we help our clients effectively, we know their success will correlate with our own. Quality doesn’t need to be daunting, out of reach, or expensive and we aim to prove that with every client collaboration we embark on. QA Mentor’s primary mission is to help establish cost effective quality frameworks with the goal of facilitating the overall success of our clients.

VISION

Our vision is to maintain a vibrant company that delivers high quality, affordable solutions. By advocating for and educating QA professionals worldwide, we see QA Mentor at the center of the QA community as a valuable resource. Our blogs and forums contribute to this vision by bringing together the experiences and ideas of individual QA professionals across the globe.

VALUES

  • Honesty and Transparency– Some companies only tell their clients the good news, but we believe in painting the real picture for ours. Our directness and openness means that we don’t sugar coat updates to our clients. We’re not afraid of honesty and there’s no fine print or hidden agendas in our relationships.
  • Customer Focus– Satisfied customers are the key to the longevity of any business, and we approach our client relationships like a true partnership.  We want to provide value for our partners and maximize their return for investing in us.
  • Creativity and Innovation– As we aim to improve accepted methodologies, we empower our team members to think outside box in order to meet or exceed the expectations of our clients. Creative experimentation can lead to innovative approaches that put clients on the path of higher efficiency and quality.
  • Team Spirit – We respect all of our team members and want them to feel that they work with QA Mentor, not for the company. We encourage positive changes and improvements to process, and reward our world class talent with monthly and annual recognitions. With such a natural way for each of our team members to learn and grow in their quality careers, QA Mentor’s teams are always evolving for the good of themselves, the company, and the software quality assurance community.

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